ARTICLE 1- SELLER
Title: Serinsey. From now on it will be referred to as SELLER.
Sanayi Mah. Gazi Osman Pasha Cd. 37/B, 34165 Gungoren / Istanbul
Phone: +90 544 926 46 96
ARTICLE 2 - SUBJECT
The subject of this contract is the Law No. 4077 on the Protection of Consumers and Distance Contracts regarding the sale and delivery of the product whose qualities and sales price are specified below, which the CONSUMER ordered electronically from the SELLER's website "https://www.serinsey.com". It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on Implementation Principles and Procedures.
ARTICLE 3 - PRODUCT SUBJECT TO THE CONTRACT
Type and type, Quantity, Brand/Model, Color and Sales Price of the products are as stated on the website.
ARTICLE 4 - GENERAL PROVISIONS
4.1- CONSUMER declares that he/she has read and informed the preliminary information regarding the basic characteristics of the product/s subject to the contract, sales price and payment method and delivery on the SELLER website and has given the necessary confirmation electronically.
4.2- The material product subject to the contract is delivered to the CONSUMER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the CONSUMER's residence for each product, provided that it does not exceed the legal 30-day period.
4.3- The virtual/software product subject to the contract can be used electronically for each product under the membership opened on behalf of the CONSUMER on the SELLER website or delivered usable via the link specified in the CONSUMER's registered e-mail address, provided that it does not exceed the legal 30-day period. Physical shipping is not provided for this product type.
4.4- SELLER is responsible for delivering the virtual/software product subject to the contract in accordance with the qualifications specified in the order and with the user manual(s), if any.
4.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER or approval must be obtained from the CONSUMER electronically via the SELLER website or based on the confirmation e-mail sent to the CONSUMER's registered e-mail address, and the price must be paid to the CONSUMER. It must be paid via the payment method preferred by . If the product price is not paid for any reason or is canceled in bank records, the SELLER is deemed to be free from the obligation to deliver the product.
4.6- After the delivery of the product, if the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or unlawful use of the CONSUMER's credit card by unauthorized persons in a way that is not due to the CONSUMER's fault, the CONSUMER will receive financial aid, provided that it has been delivered to him. It is mandatory to return the product to the SELLER within 3 days. If the product is virtual/software, the SELLER has the right to immediately cancel the activation of the license key. In this case, shipping costs for tangible products belong to the CONSUMER.
4.7- If the SELLER cannot deliver the product subject to the contract within the deadline due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent the transportation of material products or interruption of transportation, it is obliged to notify the CONSUMER of the situation. In this case, the CONSUMER may exercise one of the rights to cancel the order, replace the product subject to the contract with a comparable product, if any, and/or postpone the delivery time until the hindering situation disappears. If the CONSUMER cancels the order, the amount paid will be paid in cash and in lump sum within 15 days.
4.8- People under the age of 18 cannot shop from the SELLER.
4.9- SELLER is not responsible for price inaccuracies caused by typesetting and system errors.
4.10- SELLER has the right to change or cancel the content, scope and features of all products sold on the website.
4.11- If the order is placed, the BUYER is deemed to have accepted all the conditions of this contract.
ARTICLE 5 - RIGHT OF WITHDRAWAL
The CONSUMER has the right to withdraw for tangible products within 7 days from the delivery of the product/s subject to the contract to him/her or to the person/organization at the address indicated, within the rules specified in Article 6 of this contract. In order to exercise the right of withdrawal, the SELLER must be notified by fax, e-mail or telephone within this period and the product must not have been used within the framework of the provisions of Article 6. If this right is exercised, it is mandatory to return the copy of the cargo delivery report stating that the material product delivered to the third party or the CONSUMER was sent to the SELLER and the original invoice. For tangible products following the receipt of these documents, the price of the product is paid to the CONSUMER within 15 days. The shipping cost of the material product returned due to the right of withdrawal is borne by the CONSUMER. Refunds cannot be made without presenting the original invoice.
ARTICLE 6 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
Products, services, modules, disposable products, domain names, reproducible software and programs, consumables, quick change items that cannot be returned due to their nature.
The right of withdrawal cannot be exercised for expired or expired products and products offered as services.
ARTICLE 7 – 7 DAYS RETURN POLICY
CUSTOMER has the right to return the system in accordance with the 7-day return policy implemented by the SELLER within the campaign. This 7-day return policy is not valid when the SELLER does not implement a return campaign. It only covers users who purchased during the campaign period. If the CUSTOMER included in the campaign has purchased the domain name from the SELLER free of charge, if he/she wants to use his 7-day return right;
Tax bracket of the submitted amount
The remaining amount is refunded to the customer within 7 days after a deduction is made.
The 7 day return policy only covers WRITING WORKSHOP license usage. Additional services (including additional modules, services) received outside the license are not included in the refund process. If one of the promotional or campaign products is returned, the promotional conditions will be void. Websites that receive visitors through advertising or promotion are not included in the scope of refund.
For non-refundable products, a deduction will be made from the non-promotional price. Details about our return policy are provided separately in the sales contract.
ARTICLE 7 - COMPETENT COURT
In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the SELLER's place of residence are authorized up to the value declared by the Ministry of Industry and Trade.